Welcome to Euneo Health. This Privacy Policy outlines how we handle the Personal Information you provide or that we collect in connection with our services, including our mobile application (the "App"), clinician console (the "Console"), or website at www.euneohealth.com (the "Website"), collectively referred to as the "Products".
"Euneo Health," "we," "us," or "our" refers to Euneo Health ehf., the provider of the Products. “User” or "you" refers to anyone who accesses or uses our Products, including healthcare professionals and clients.
By accessing or using the Products you agree to this Privacy Policy and all applicable laws. If you do not accept this policy, please do not use the Products.
1. Information we collect
We may collect and process the following information:
- Account Registration: When you create an account, we collect your email, password, name, date of birth, and gender. Healthcare professionals may also be asked to provide specific professional details, such as their role and practice setting.
- Program Participation: When you start a program, you provide information including your height, weight, physical activity level, sports participation, personal goals, and other relevant health related information.
- Program Activity: As you participate in a program, you provide self-reported data, including your pain level, responses to assessments, and adherence to exercises.
- User Interaction Analysis: We use user behavior tracking tools, such as Mixpanel, to analyze how you interact with our Products. This data helps us enhance user experience and functionality.
- Feedback: Any feedback you submit to us is collected to improve our Products and services.
- Payment Processing: For subscription purchases, your payment information is processed by our third-party payment processors. We do not store your payment card details.
- Device and Usage Data: We also collect data such as your device type, operating system version, system performance data, and your country of residence.
- Anonymized or Aggregate Data Use: We may use anonymized or aggregated data derived from your information for research or development purposes, ensuring that such data does not personally identify any individual user.
2. Use of collected information